Refund policy
Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
- Item must be unused and unworn
- Original tags must remain attached
- Item must be returned in its original packaging
- Proof of purchase is required
Items returned without prior approval may not be accepted.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Final sale items
- Personalized or custom-made products
- Items damaged due to misuse or improper care
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Include:
- Your order number
- Photos of the product
- Photos of the packaging (if applicable)
We'll review your request and arrange a replacement or refund when appropriate.
Refunds
Once your return is received and inspected, we'll notify you regarding the approval of your refund.
If approved, refunds will be issued to your original payment method.
Please allow 5–10 business days for your bank or payment provider to process the refund.